Shipping of the Product
- • Order Processing: Orders in stock are dispatched within 48 hours of being placed (excluding weekends and national holidays). This refers to the number of working days required to ship the product from our end.
- • Delivery Timeline:
- i Standard delivery takes 5-10 days depending on the shipping address.
- ii For remote areas, delivery may take 10-15 business days.
Shipping charges
- • Shipping and delivery charges are specific to each product and are detailed on the respective product pages.
- • Charges vary based on location, weight, and volume of the product.
- • During promotional events or offers, shipping and delivery may be free of cost for selected products.
Expected Delivery
- • For most serviceable pin codes, delivery is typically completed within 7 days.
- • In unforeseen circumstances, such as bad weather, strikes, remote locations, or pandemic restrictions, delivery may take up to 14 business days.
- • You will receive a tracking link via email/SMS once your order is dispatched to monitor its progress.
Shipping Partners
- • We work with reliable and trustworthy delivery partners to ensure smooth delivery.
- • Shipping details, including the partner’s information, will be shared with you via email/SMS upon dispatch.
- • Unfortunately, customers cannot select a specific delivery partner.
At the Time of Delivery
- • If you receive a package that is open or tampered with, please do not accept it.
- • Report this issue within 1 day of delivery by calling us at +91 9087182681 or support@planthino.com. We will address your concern immediately
