1. Payment Methods
We accept the following payment methods:
o Credit/Debit Cards (Visa, MasterCard, American Express)
o Digital Wallets (PayPal, Google Pay, Apple Pay)
o Bank Transfers
o Buy Now, Pay Later (BNPL) options (if applicable)
2. Payment Timing
o All payments must be completed at the time of purchase. Orders will not be processed
until full payment is received.
o In the case of bank transfers, please allow up to 4 hours for payment confirmation.
3. Currency
o All prices are listed in Indian Rupees (INR) and payments must be made in this
currency.
4. Taxes and Fees
o Price of the products are inclusive of applicable taxes.
o Any additional charges (e.g., shipping fees, Applicable GST for shipping fees,
transaction fees for international payments) will be displayed during checkout.
5. Order Confirmation
o A payment confirmation email will be sent upon successful payment.
o If you do not receive confirmation within 24 hours, please contact us at [Contact
Email/Phone].
6. Refunds and Cancellations
o Refunds are subject to our Refund and Return Policy.
o Cancellations can be made within 24 hours of placing the order. After this time,
cancellations may not be possible if the order is already processed.
7. Fraud Prevention
o We reserve the right to refuse or cancel any order if fraudulent activity is suspected. Payments flagged for security issues will be held until verification is complete.
8. Customer Responsibilities
o Ensure that all payment information provided is accurate.
o Any additional bank or transfer fees are the customer’s responsibility.
9. Contact for Payment Issues
o For any issues related to payment, please contact our support team at customercare@planthino.com.